DC Washhouse Terms And Conditions
By using our service, you agree to the following terms and conditions:
Minimum Order Size
$25.00 is minimum order size and you will be charged at least this amount regardless of weight or other pricing.
Orders that have not been paid for within 30 days of the pickup date will be considered abandoned and all property will be donated to charity.
Customers have up to 30 days to pay and claim their property. Any property not payed for within 30 days of the original pick up date will be donated to charity or sold to settle the account.
DC Washhouse is not responsible for your items before they are picked up or after they are dropped back off. It is your responsibility to ensure the safety of your items during that time.
Although, we try as hard as possible track such items, we are not responsible for loose items such as jewelry, watches, cash, detachable buttons, cufflinks, belts, broaches, stings, laces, hoods or loose items on garments, hangers, etc.. We request that customers remove these items and empty pockets prior to leaving items with us as we can not be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.).
We are not responsible for any other type of personal property other than laundry that may have been placed in bag.
Service days and turnaround time vary by location. DC Washhouse will make its best reasonable effort to adhere to our service schedule, however, we do not guarantee turnaround times and assume no responsibility for any damages or losses that may occur due to a delay in service.